24/7/365 Claims-Hotline:   +49 40 3890739 35 claims@hanseatic.com

Trainee Claims Executive (Fixed Premium P&I)

Location: Hamburg, Germany
Vacancy ID : 003442


To be trained to handle a varied caseload of Fixed Premium Marine P&I claims.

    Key Responsibilities:

    • Competently manage claims and communicate effectively with all interested parties. The requirement is for the provision of an efficient cost-effective claims handling service which meets the needs of the assureds/clients and Thomas Miller Case Load Management requirements and Good Practice Guidelines.
    • Investigate, analyse, assess, negotiate and settle claims within operational guidelines.
    • Develop productive relations with clients.
    • Actively participate in teams both internally and externally.
    • Develop and manage relationships with suppliers to ensure effective management of claims.
    • Deal with all clients queries quickly and courteously to foster perception of ease of use, approachability and a positive sympathetic attitude.


      The Person:

      • Graduate level in an appropriate subject (law or marine insurance) or relevant work experience in the transport/logisticssector or claims handling environment
      • Ability to quickly assimilate and implement knowledge
      • Demonstrable team focus
      • Willingness to embrace change
      • Enthusiastic and self-motivated
      • Well-organised and efficient
      • German and other European language skills (both written and spoken) would be an advantage but not essential
      Seniority level
      Employment type
      Job function
      Legal / Administrative